SAP Functional Lead at Incitec Pivot Ltd. Involved in Project Management, SAP FICO and integrating systems such as Readsoft and ProMaster. Have a research interest in assisting end-users to gain the most value when engaging with complex systems and have published papers and presented at conferences. I am now applying the research practically in assisting Incitec Pivot's SAP and Readsoft end-users to undertake their daily system tasks more efficiently and effectively. The same passion extends to this forum! Overall, 15 years experience in SAP as an Analyst / Project Manager and as an author of 2 SAP books used by universities in Asia Pacific. When not at work love cycling and more cycling.