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vancouverannie

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Posts: 31
Reply with quote  #1 
Our operators in APSS often re-route invoices in Verify to another invoice profile.  It is my understanding that they are assigned "scanned" status and are to be included in the next Interpret job.  However seems as though they aren't.  They remain in Manager until someone manually goes in and re-routes them again.  Any thoughts on why???
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BLY

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Posts: 18
Reply with quote  #2 
Hello,

Make sure your interpret job for this second profile is correctly setup. Have a look to source field. It could happen that your invoice on that secpond profile is not taken by interpret job.

Regards,

BLY
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