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jsberlanga

New Member
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Posts: 1
Reply with quote  #1 
Is there a way to allow only one instance of Readsoft - Verify per user?
Out users can open more than one Verify and when they start Verify twice it uses licenses from the pool.
Is there a way to fix this?

Thanks!
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nicothebee

Senior Expert Member
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Posts: 126
Reply with quote  #2 
Hello,

The license system (FlexLM) is based on the simultaneous connections. It doesn't check the user login. And it would be troublesome if he did: you can confirgure your INVOICES so that no login is required (in that case, all the users are identified as "administrator").
Therefore, if a solution is possible, you will find it in the Windows tools, not in INVOICES.

Nicolás
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Ignacio

Senior Expert Member
Registered:
Posts: 61
Reply with quote  #3 
Hi.

We've gone through the same problem here, Verify consumes a license even just opening the login screen, so if a user opens verify two times even entering user/password in only once, he will be consuming two licenses. Our problem was also that users left sessions open all the time, for days or weeks.

After trying different solutions, the only one that finally worked was to send an email to the user that was consuming more than one license or that had a session open for more than one day, besides this we increased the number of verify licenses to always have some extra licenses.

Hope that helps.

Kind Regards.

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