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siuwai

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Reply with quote  #1 
Hi all,
How do I start or restart a Workcycle flow within SAP. Is there an excisting Function module?
The problem is that we press on the Reject button and if the Reason code is '008' I have to re/start a new workcycle.

Please advise, thanks!
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cherylc

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Reply with quote  #2 

Welcome to the forum,

Please could I have a little more information.  There are two reject possibilities.

1.  The Invoice is in Process Director (Invoice Cockpit) and the Accounts Payable Processor clicks "Reject".  The invoice is flagged as rejected.
Note, behaviour is configured using /cockpit/C26.  Change the Operational mode.

2.  An invoice has been workflowed to a business user and the business user "Rejects" the document by clicking the red cross.
Note, behaviour is configured using /cockpit/WI3.  Change Reject options in Optional Settings.

Do you mean 1 or 2?

Kind regards


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siuwai

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Reply with quote  #3 
Thanks

It's option 2:
2.  An invoice has been workflowed to a business user and the business user "Rejects" the document by clicking the red cross.
Note, behaviour is configured using /cockpit/WI3.  Change Reject options in Optional Settings.

But after rejecting the workflow another workflow has to start, one that's only have to start after the workflow has been rejected. 
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cherylc

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Reply with quote  #4 
Hi,
I haven't had this requirement however suggest to explore three options ranged from quick and easy to 'consultancy probably required.'

1.  The WC processor uses the function "Forward" rather than "Reject".  This keeps the same workflow 'live' and it can be moved to another Processor.  Make create note mandatory on Forward so that the person forwarding must explain why.  Ensure that the workflow contains all available fields that the forwarded to person might need.  Forward behaviour is configured in /cockpit/WI3 Optional Settings and /cockpit/WI17.

2.  Have a look at transaction /cockpit/WI4.  It looks like you can trigger a workflow step
when a condition is met. A rejected document has status 13 in the header.  You can confirm this by displaying a rejected document and then entering TEKKI in the SAP command field.
  workflow step.png   
You would need to create the new workflow step say ADHOC_S2 (meaning step 2) and step condition only triggers when status = 13.

3.  User Exit.  Our user exits come with the Oceania Country Pack.  In transaction /cockpit/WI3, do a search for ZICS* in one of the user exit fields.  I think Trigger FI SAMPLE and Trigger MM SAMPLE look promising. Use trans SE37 to review code. 
trigger workflow.png


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